Tucked away out of view in the watch you wear is the all important movement. This movement is almost certainly going to be one of two types: quartz or mechanical. Most watches people wear today are quartz watches, which require an electrical current from a power cell or battery. When this cell goes flat, it must be replaced.
For more information on Watch Battery Replacement, follow this link.
Once we have established that a dead cell is not the cause of the watch stopping or acting erratically, we can advise you on the next step. Very often the most cost effective watch repair made to quartz watch is to fit the watch with a new movement. We can provide you with an estimate for the cost to do this when you present us with the watch.
Mechanical movements do not rely on electrical current and therefore do not have a power cell. These watches are powered by tension on a spring that must be wound. This is either done manually by the wearer or automatically by a weighted wheel. If you are unsure of which type of watch you have, be assured that we can help you out.
When a mechanical watch is not working (and presuming you have tried to wind it), it can be due to any number of issues. Reaching diagnosis requires careful investigation. When you bring your timepiece in to our store we can advise on likely turnaround time, as well as a preliminary estimate for the cost of repair.
If you own an older mechanical timepiece, the cost to repair or recondition the movement may be prohibitive. It may be possible to retrofit a modern battery movement in it's place. This is known as a movement conversion. The cost to perform a conversion is typically less costly than maintaining a mechanical watch.
No-one can be the expert for every single timepiece. We know the limits of our expertise. When we encounter a watch that is outside our comfort zone we utilize the skills of outside experts. If you are a collector of luxury brands or the unusual, we have the contacts to assist you. Likewise we can take care of the refurbishing of your uncle's Patek Phillipe. Be assured that it will be in the very best of hands when you entrust us with your timepiece.
We have jewelry professionals ready to help.
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